About Jacob & Naila
At Jacob & Naila, we see fashion as a chance to make the world a better place! We're excited to create beautiful things in a way that cares for our planet and celebrates everyone. We believe in making a real difference through sustainable choices.


30 DAY MONEY BACK GUARANTEE
Not sure if you'll love it? We understand. While we can make plenty of promises, the best way to know is by giving it a try. That's why we offer a risk-free, 30-day returns guarantee on all orders. If you're not completely satisfied, simply return the product back to us.

Frequently Asked Questions
We're here to help! Please reach out to our customer support team at info@jacobnaila.com and we will get back to you as soon as we can.
We offer free New Zealand wide shipping until 11:59pm.
The delivery timeframe consists of two parts:
1) Processing time: 1-3 business days.
DURING HIGH VOLUME PERIODS, PUBLIC HOLIDAYS & SALES, PLEASE ALLOW ADDITIONAL TIME FOR YOUR ORDER TO BE DISPATCHED.
2) Shipping:
- New Zealand: 5-12 business days
Once your order has been shipped, you will receive a shipping confirmation email with a tracking link to monitor your package. If you have any questions regarding your order, please email our team at info@jacobnaila.com
Not sure if you'll love it? We understand. While we can make plenty of promises, the best way to know is by giving it a try. That's why we offer a risk-free, 30-day returns guarantee on all orders. If you're not completely satisfied, simply return the product back to us.