Shipping Policy

Shipping & Delivery Information

Below is the average delivery time for all our packages:

  • Order Processing: Once an order is placed, we take 1–3 working days to process it. Orders placed during the week are usually processed within one working day, while orders placed on Friday evening or over the weekend may take a little longer.

  • Shipping & Delivery: Once your order has been processed, it will be dispatched, and delivery takes an average of 8–12 working days.

We strive to make the ordering and delivery process as smooth as possible. If you have any questions or concerns, please don't hesitate to contact our customer service team.

How to Place an Order

Ordering from JacobandNaila is simple:

  1. Select Your Items – Visit the product page and click "Add to Cart" to add your selected items. Ensure you have chosen the correct variant before proceeding.

  2. Checkout – Click "Proceed to Checkout" and enter your shipping details. Double-check that your address is correct before continuing.

  3. Shipping Confirmation – On the "Dispatch" page, you will confirm your shipping address. We offer free shipping on all orders—no minimum purchase required.

  4. Choose a Payment Method – At JacobandNaila, all payment options are SSL-encrypted for a secure transaction. We accept:

    • Klarna (deferred payment)

    • Credit Cards (AMEX, Mastercard, Maestro, Visa)

    • PayPal

    • EPS

    • Sofort (Immediate payment)

  5. Complete Your Order – Click "Complete Order" to be redirected to your chosen payment method and follow the instructions to finalize your purchase.

If you encounter any issues, our team is always here to assist you.

Shipping Costs

We cover 100% of shipping costs for every order—no hidden fees, and no minimum order quantity required.

Order Processing & Shipping

We know you're excited to receive your order, and we work hard to ship it as quickly as possible. To keep our prices fair, we batch-process orders and ship them together once we reach a minimum quantity.

📌 Note: Due to high demand and occasional logistical delays, some orders may take longer than expected. We appreciate your patience and are committed to getting your order to you as soon as possible.

If you need your order shipped urgently, please contact us via email, and our team will be happy to assist you.